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Base on the SYMETRY OF ATTENTIONS balance between
Frontstage and Back stage performance (balance)
This balance ia a necessary symmetry between the quality and effectiveness of the relationship that the company maintains with its customers and the quality and effectiveness of the relationship that it maintains with its collaborators (employees) .
We work under the philosophy of SYMETRY OF ATTENTIONS.
This concept makes the assumption of a necessary symmetry between the quality and effectiveness of the relationship that the company maintains with its customers and the quality and effectiveness of the relationship that it maintains with its collaborators (employees) .
The symmetry of attention shows that there is a
close link between customer satisfaction and employee satisfaction
and a rise of organisational capacity to innovate and create value.