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The Symmetry of Attentions puts people at the heart of the company’s project.
It puts the quality and performance of your company with its customers (customer Centricity) at the same level as the quality and performance of the relationship between your company and your employees (Employee Centricity).
Making the employee engagement the condition of the customer centric performance means creating the conditions for maximum commitment from the entire company. It also means aligning all dimensions of success: Purpose, Strategy, Structure, Talent, Culture and Systems.